The Diamond Care Home Group (DCH) has grown steadily, in a controlled and carefully planned manner, starting in 2006 with the purchase of a small 15 bed residential care home in Standish near Wigan.
DCH currently owns and operates seven residential care homes specialising in support and care for frail elderly, generally but not exclusively over the age of 65, many of whom are living with dementia.
DCH focus on creating homely ‘home from home’ environments and providing friendly, supportive care, designed to encourage and promote independence and well-being and enabling residents to lead as far as is possible a meaningful, purposeful and fulfilling life.
The same two founding directors namely Raj Singh and Bal Singh remain the driving force behind the ever growing and ever improving small group of family owned ‘Diamond Care Homes’.
Further expansion and development is planned for 2022 within the North West region of the UK where you can find Diamond Care Homes in Blackpool, Wigan and Lancashire.
The Group Operations Manager Phil Padgett has been helping the directors and managers to deliver high quality care since 2017 and brings more than 25 years’ of care home and management experience. Phil also has an advanced knowledge of dementia having completed a masters level programme in dementia awareness coaching with ‘Dementia Care Matters’ and ‘Brighton & Surrey’ university.
All DCH registered managers have a level 5 qualification in ‘Management and Leadership’ or are working towards this award.
All DCH staff are supported and enabled to train not just in mandatory subjects but also in subjects which support the needs of the particular resident group at the home where they are employed.
Fern Hill House is a distinctive period property in a desirable Lancashire market town, occupying a central position within the local town.
At Fern Hill House, we offer a wide variety of care services, which are tailored to meet your individual needs. Our homes offer our residents peace of mind and reassuring help 24 hours a day in a safe and comfortable environment.
We have caring and fully trained staff providing a high quality of care for our residents whilst specialising in understanding and delivering dementia care.
We ensure our residents receive a superior level of care, whilst maintaining a sense of dignity and enjoying a high standard of living.
Our activities planning ensures that we able to allocate 1 to 1 time or group activities if preferred whilst meeting the many interesting visitors to the home.
All our residents are encouraged and supported to remain as independent as possible. You can relax in the privacy of your spacious bedroom, chat to friends over a drink, or simply sit back and relax.
All our food is freshly prepared and cooked on the premises with a choice of menu.
Each resident is treated as an individual, tailoring care plans for their specific needs, and focus on creating a home-like environment while providing outstanding level of care.
Being in a care home does not mean you will not be able to do anything yourself if you are able to do so, it means you can do what you enjoy doing in a safe caring environment, ensuring your health and well-being is being cared for 24 hours 7 days a week.
We never stop caring! That’s our commitment to you!
Our Services
Our speciality is residential care for frail elderly with a particular ability to support and enable those living with dementia to live as well and as independently as possible.
We can provide long term or short term respite care when available and this can be a great help to those worn out family members who need a break themselves but must feel confident that their loved ones will be well cared for during their break. You are in safe hands with a Diamond Care Home.
We pride ourselves on liaising well with friends and family and regularly providing information and seeking feedback and suggestions for improvement via digital surveys using email or smart phone communications. We do the same with staff and with external professionals and clinicians so that we always have an idea where we can meet and satisfy peoples’ needs and expectations better and how we can achieve our own continuous improvement aspirations.